Course curriculum

  • 1

    Welcome to City Lifestyle!

    • Publisher Assistant Training

  • 2

    Google Calendar/Google Suite

    • Gmail & Google Suite

  • 3

    Appointment Setting

    • Appointment Setting

    • Appointment Setting Best Practices

    • Appointment Setting Scripts

    • Using Social Media to Set Appointments

    • Using FB, Instagram and LinkedIn For Appointment Setting

    • Finding Prospects on Instagram

    • Sending Templated Messages on Instagram

    • Customizing Instagram Messages

    • Best Practices on #'s and Social Media Messages

    • Using Facebook for Appointment Setting

    • Finding Facebook Groups

    • Messaging Businesses on FB

  • 4

    ARC 101

    • Introduction to Arc

    • Details on Arc Accounts

    • Details on Arc Training & Documents

    • ARC HELP

  • 5

    New Client Onboarding

    • Client Onboarding Checklist

    • The Client Onboarding Meeting

    • The Client Portal

    • What is City Lifestyle?

    • Setting up the City Lifestyle Listing

    • Editing a CL Listing

  • 6

    Creating & Sending a Proposal

    • Creating a Proposal in ARC

  • 7

    The Ads Process

    • Publication Deadlines

    • Details on Your Ad List

    • How to Upload a Print Ready Ad

    • How to Upload Creative

    • How to Pick Up A Previous Ad

    • How to Enter Placement Notes

  • 8

    Proofing Rounds/Copy Editing

    • Proofing Round 101 - Everything You Need to Know

    • Proofing Rounds 102 - How to Make Edits

    • Proofing Rounds 103 - Do's and Dont's

  • 9

    Aging Summary/Collections

    • Aging Summary and Collections

    • Invoicing and Manual Payments

  • 10

    Event Planning

    • Tips for a Great Event

  • 11

    Managing the Customer Love Tracker

    • Managing the Customer Love Tracker

    • Setting Up the Customer Love Tracker

    • Planner & Calendar Overview

    • Customer Love Strategy Tab

  • 12

    Managing Social Media

    • You're Done - Congrats!