Course curriculum
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1
Client Onboarding
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How to Schedule, Conduct, and Follow up on a Client Onboarding Meeting
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Client Onboarding Checklist
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How To Create A New Contact In An Account
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How to Invite Client to Portal - Overview of the Portal Invite Email
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How To View Customer Portal from Clients View
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City Lifestyle Ad Specifications
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How to Upload a Print Ready Ad (Client’s POV)
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Print Ready Ad Production Process - Client POV
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Ad Revision Scenarios and Corrective Actions - Client POV
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How to Submit a Creative Ad Design Request in the Customer Portal - Client’s POV
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How to Submit a Realty Report Ad Design - Client POV
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Creative Ad Design Production Process -Client POV
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How to Repurpose a Past Ad (Client’s POV)
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Digital Listing Packages
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Premium Profiles
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How to Set Up a Digital Listing Profile in the Customer Portal - Client POV
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How to Create a Digital Article in the Customer Portal - Client POV
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How to Create a Promo in the Customer Portal (Client POV)
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How To Navigate the Agreement Tab and update Autopay Method in the Customer Portal - Clients POV
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How to Navigate the Invoice Tab in Customer Portal - Client POV
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How to Create a Note in an Account
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Schedule Follow Up
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2
Content Policies
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Content Policies
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Content Policy Do's & Don'ts
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Content Policy Assignment
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